Haulk vs Super Dispatch: Detailed Review

Carriers
Val Tkachuck
Val Tkachuck
May 2, 2024
Haulk vs Super Dispatch: Detailed Review

In the car hauling business, profitable operations are impossible to manage without the right software tools. Two Transportation Management System (TMS) applications, Haulk and Super Dispatch, stand out in this specific niche, each offering unique solutions tuned to smooth out and improve the logistics of car hauling. 

This brief overview explores both systems, examining their functionalities to help you decide which might be better suited to your particular business needs.

Objective Feature Comparison

Without further ado, here are the main features and capacities each application has to offer. We give our own takes on each app’s functionality by the main aspects, juxtaposing the two and highlighting unique characteristics. 

User management

User management

Super Dispatch
Right off the bat, we must note that Super Dispatch operates with a single-user account system. While light on a user and fast, this approach to user account registration and management may become cumbersome when, for instance, multiple carrier employees need to interact with the system.

Haulk
Haulk offers your standard user cabinet with an email + USDOT registration and login. But it counters SuperDispatch’s limitation with a bit more robust user management capacity, allowing to create a number of individual accounts under one brand, which comes in handy for both larger carrier teams and drivers working with multiple orders.

Fleet and driver management

Super Dispatch
There’s a standard set of tools for monitoring the fleet state and certain instances of driver behavior. The app has a couple of specialized dashboards and an interactive map for real-time tracking of fleet vehicles and orders. 

Haulk
Haulk provides a centralized platform that visualizes all workflow endpoints, offering both truckers and carriers a full view of operations. Haulk slightly extends the fleet management functionality to include tracking truck and trailer health, driver scheduling, and easy access to electronic documentation.

Reporting and salary calculation

Reporting and salary calculation

Super Dispatch
Super Dispatch enables the custom creation of different types of reports, including salary, revenue, and order management reports. These help double down on the visibility of your hauling business oversight.

Haulk
Haulk provides actionable insights in detailed reports, too. These reports help pinpoint areas for improvement and revise operations. The app is also announced to integrate with QuickBooks for simpler reporting and payroll. But HaulK’s standout feature is the automatic calculation of driver salaries based on delivered orders.

Financial management

Super Dispatch
The Super Dispatch platform unifies accounting records, providing some good control over a range of financial operations (e.g., driver payroll, accounts payable/receivable, invoices, etc.) and granting tools for budget maintenance and business health monitoring.

Haulk
In the financial management aspect, Haulk offers real-time receipt scanning and storing, as well as an immediate view of all processed payments and financial transactions. The application also features a unique broker fee section that simplifies tracking and managing commissions owed to brokers.

Mobile accessibility

Mobile accessibility

Super Dispatch
With dedicated mobile apps for Android and iOS, Super Dispatch enables remote company management and real-time monitoring of the freight transport processes on the go. This gives your business operations the benefit of flexibility and data access immediacy.

Haulk
Haulk also offers the standard Android/iOS app combo, with both apps delivering complete Haulk platform experiences for carriers and truckers. In addition to tracking individual trucks, the mobile apps’ integrated GPS also helps monitor different remote readings, like ignition control. 

UI/UX and user-friendliness

Super Dispatch
The Super Dispatch UI is to the point and not too overloaded, yet it still requires a certain amount of basic education and getting used to to navigate. Especially when creating a carrier’s or shipper’s account for business management purposes.

Haulk
The Haulk system boasts a simple and intuitive interface, making it accessible for users of all tech levels. A very lightweight user experience is achieved above all due to the app’s concise nature and a set of just the right tools, nothing excessive. 

Driver’s workflow

Driver’s workflow

Super Dispatch
Super Dispatch allows drivers to store all the required documents (like Bills of Lading and inspection certificates, etc.) in one place, book loads, and take and store geotagged photos of damaged vehicle parts or whatnot. Such additions to the inspection documents may later serve as the driver’s concrete protection in disputes over hauling issues. 

Haulk
To the above-listed features, Haulk also adds tools for driver’s pre-transportation vehicle inspection, like the ability to scan VIN codes in-app. Then, you can also request order e-signatures via email if a driver forgets to get all signatures at the hauling delivery location. All papers are, of course, stored in the system. All this makes dynamic, daily driver workflows all the more convenient and secure.

Carrier workflow

Super Dispatch
The SuperDispatch platform is positioned from the get-go as a full-on digital ground where you can manage a car carrier or shipper business. There are financial tools for shippers and brokers (including a price engine, instant billing, customer portal, etc.) trying to manage a shipping dispatch.

Haulk
Haulk is a synchronized platform with interfaces for carriers and drivers. Businesses get centralized order access, store corporate data and share documents inside the app, fleet visibility tools, and more. Truckers get active order tracking, damage marking, VIN code scanning, and other inspection tools, e-signatures for order management, and more.

Choosing the Best of Two Worlds: Points of Consideration

We can clearly see that both solutions bring sets of functionalities that can perfectly fit any aspiring car hauler. But in order to give you the fullest picture of this comparison, we must also capitalize on the existing drawbacks.

Haulk Super Dispatch

 

 

While Haulk offers advanced and native features, smaller hauler operators might find the system too feature-rich or more than what is necessary for their scale of operations.

The subscription cost is relatively high, which could discourage smaller companies or startups.

The reporting functions are not very extensive, which might not satisfy businesses that need detailed analytics.

Account management can be complex, with a steeper learning curve and potentially more administrative overhead.

Target Audience Suitability

For small to medium-sized enterprises that manage their own fleets and handle numerous transactions daily, Haulk's detailed features around fleet management and financial tracking could be incredibly beneficial. The multi-account access and disparate order tracking make it suitable for businesses with sizeable staff.

On the other hand, Super Dispatch may be better suited for smaller operations or those that prefer a streamlined, less granular approach to TMS. It offers robust basic features that cover most needs without the complexity of extra functionalities, which might be overkill for smaller teams.

Bottom Line

Both Haulk and Super Dispatch provide solid foundations for managing car hauling operations, but the choice between them should be informed by your business's unique aspirations.

If you value detailed control and advanced features and have a larger operational scope, Haulk might be the better choice. Make sure to try out Haulk’s trial to see its features in action and decide whether it fits your fleet.

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